|Minimum service||Re- scheduling||Same day booking||Un- sociable hours||Cancel booking charge|
|£50||2 x times free than £10 there on.|
Minimum 6 hrs notice
Subject to availability
· Unless: given 7 day notice for advance booking
· Genuine reason with a certified written proof.
· If we cancelled your booking
Parking required with 50 meters of radius paid or permit parking.
We may ask you for a parking permit.
If you have no parking available within the 50 meters, this may result in the rescheduling or cancellation of your booking.
Reasons: we need nearby parking to transport treatment materials & equipment.
Parking fine: if the customer instructed us to park on the spot, double yellow line, entrance or exit of building or junction or anything which gets us the fine, in that case, the customer is liable to pay for any fines.
There are treatments where the customer is unhappy. From any treatments customer had when the customer knowing proceeding after the patch test for the risks than we are not liable for any refunds or compensation.
Services those do not require patch test are non refundable after the treatment completed. All the communication will be carried out via emails up to a cirtation extant. If the issue is not resolved via email we will inform the customer to arrange a face to face or call conversion to resolve the issue.
Keep in mind after informing to the customer to arrange for a face to face meeting or call conversion to resolve the issue there will be no email, text, or whats-app communication from our side. To move further customer must arrange for face to face meeting or call conversion.
Only Customers who have had the treatment are allowed to come for face to face meeting or call conversion to resolve, explanation.
By booking an appointment you are confirming that you have read our COVID -19 policy below and that you are free from COVID 19 symptoms, you have not knowingly been in contact with any individuals with confirmed or suspected COVID -19.
Before attending your appointment you must read the following safety measures put in place:
Please do not book if you have any COVID – 19 symptoms.
Please expact us 15-20mins before or after the booking time for your appointment on time, do not bring anybody with you if you are coming to one of our locations, this includes children and babies. If you are early you may be asked to wait outside.
If we are comeing to your place Please make sure you have arrange for baby sitter for children and babies before the treatment this includes children and babies. If are are early or running late your will be notified depading up on the contact metad you have provide.
Please wear a face mask to your appointment, we do have them available to purchase at a small cost from our thrapiest.
Please sanitise your hands immediately upon entering the location at the sanitising station.
Your temperature will be checked via a non contact thermometer by a member of staff.
A member of staff will guide you to your treatment area/room. Please avoid touching anything that you do not need to.
Please keep the required safe distance throughout the place at all times where possible and follow the floor markings to guide you through the place.
Please do not bring extra baggage. You must keep all your belongings with you at all times.
Sorry there will be no refreshments or magazines available until further notice.
There will be no waiting area, so please leave the salon as soon as your appointment is finished to make room for the next client.
Contactless, website payment would be preferred where possible.
Waiting space is very limited so please leave as soon as you have finished your appointment to make room for the next client.