1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function correctly, improve user experience, and provide information to website owners.

Cookies may be:

• Session cookies (deleted when you close your browser)
• Persistent cookies (stored for a defined period)

2. Why We Use Cookies

We use cookies to:

• Ensure the website functions securely and correctly
• Enable booking and enquiry features
• Analyse website usage and performance
• Deliver relevant advertising and measure campaign effectiveness
• Enable communication tools such as live chat and WhatsApp (where used)

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled. They enable core functionality such as:

• Page navigation
• Secure form submissions
• Booking processes
• Fraud prevention and security

3.2 Functional Cookies

These cookies allow the website to provide enhanced functionality and personalisation, including:

• Online booking systems and embedded booking platforms (where applicable)
• Live chat and WhatsApp communication tools (where used)
• Remembering user preferences

If you disable these cookies, some services may not function correctly.

3.3 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website so we can improve performance and user experience. These cookies may collect information such as:

• Pages visited
• Time spent on pages
• Traffic sources
• Device and browser type (anonymised where applicable)

Tools used may include Google Analytics (often via Google Tag Manager).

3.4 Marketing & Advertising Cookies

Marketing cookies are used to deliver relevant advertisements and track the effectiveness of marketing campaigns. These cookies may track:

• Visits across websites
• Conversion actions
• Ad interactions

Platforms used may include Google Ads and Meta (Facebook & Instagram). Where used, TikTok Ads and call tracking may also be connected via tag management tools.

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages or are used to provide services. These third parties may process your data in accordance with their own privacy policies.

Examples may include:

• Google (Analytics, Ads, Maps, YouTube)
• Meta (Facebook & Instagram)
• TikTok
• Booking platforms (e.g. Treatwell and other booking partners)
• Live chat and messaging services

5. Cookie Consent & Control

When you visit our website, you are presented with a cookie banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences by category

Non-essential cookies are not activated until you provide consent. You may change or withdraw your consent at any time using the cookie settings link on our website (where available).

6. Managing Cookies via Your Browser

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Browser instructions:

• Chrome: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy
• Firefox: Settings → Privacy & Security
• Edge: Settings → Cookies & Site Permissions

7. Updates to This Policy

We may update this Cookies Policy from time to time to reflect legal or operational changes. The latest version will always be available on our website.

8. Contact

For questions about this Cookies Policy or how we process personal data, please contact us by email:

• Email: info@beautyarts.co.uk